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Privacy Policy

Privacy Policy — Fatbet Casino
Introduction

This Privacy Policy explains how Fatbet Casino collects, uses, stores, and protects personal information when you register, access, or use our platform. It describes the types of data we process, your rights, and the choices available to you. We aim to keep explanations clear and operational so you understand how your information is handled in everyday use of our services.

What Personal Information We Collect
Account Registration Information

When you create an account with Fatbet Casino we collect information necessary to set up and manage your account. This typically includes:

  • Full name
  • Email address
  • Date of birth (to confirm age)
  • Country and postal address
  • Telephone number
  • Username and password

We verify email addresses during registration and may request additional identity information where required by applicable law or to protect the integrity of the platform. Where identity documents are requested, we explain what is needed and how to provide it securely.

Device and Browser Information

To deliver and optimise our services we collect technical information about the device and browser you use, such as:

  • Device type and model
  • Operating system and version
  • Browser type and version
  • Screen size and language settings
  • IP address (used for security, geolocation checks and service availability)
  • Mobile identifiers when you use our mobile apps

This data helps us present the site correctly and detect suspicious access patterns.

Usage Analytics and Behavioural Data

We collect information about how you use the platform to improve features and detect misuse. This includes:

  • Pages and features you access
  • Game and content preferences and engagement patterns
  • Session lengths and timestamps
  • Errors and performance metrics
  • Aggregated behavioural trends used for product and UX improvements

Where possible we analyse this data in aggregated or pseudonymised form so it cannot be linked to an identifiable individual.

Technical Logs and Operational Diagnostics

Our systems keep logs for operational reasons. These logs include server-side records of access, timestamps, system events, and error diagnostics. They are used to troubleshoot issues, analyze performance, and maintain platform stability.

Cookies and Tracking Technologies
Types of Cookies We Use

We use cookies and similar technologies to provide and improve our service:

  • Essential cookies: required for core functionality and secure login sessions.
  • Functional cookies: remember your preferences and interface choices.
  • Performance cookies: collect anonymous usage data to help us improve speed and reliability.
  • Analytical cookies: measure feature engagement and support product decisions.
  • Advertising/marketing cookies: where you consent, to deliver tailored communications and measure campaign effectiveness.

Your Choices

When you first visit Fatbet Casino you will be prompted to manage consent for non-essential cookies. You can change cookie preferences at any time in the account settings or via your browser controls. Most browsers allow you to block or delete cookies, but doing so may affect the website’s functionality.

How We Use Your Information

We use personal data to:

  • Create and manage your account and provide the features you expect.
  • Verify identity where required to meet legal or regulatory obligations and to protect accounts.
  • Maintain platform security, detect abuse or unauthorised access, and protect user integrity.
  • Communicate account-related information, service updates, and safety notices.
  • Respond to support enquiries and resolve disputes.
  • Improve service quality, personalise user experience, and operate internal analytics.
  • Enable marketing communications only where you have consented or where permitted by law.

We disclose only the minimum amount of information necessary to achieve these purposes and retain records only as long as needed.

Communication Preferences and Marketing
Preferences and Opt-Out

You control how we communicate with you. Account settings let you opt in or out of marketing emails, push notifications, and promotional SMS. Transactional and security-related messages (such as password resets or account alerts) are necessary for service operation and may be sent irrespective of marketing preferences.

To stop marketing communications, use the unsubscribe link in the message or change your preferences within your account settings.

Notifications and Alerts

With your consent we may send optional push notifications for product updates and offers. Critical security alerts and account notices will be sent by email or in-app messaging to ensure you receive important information promptly.

Data Storage and Retention
Retention Principles

We retain personal data only as long as necessary to provide our services, to resolve disputes, to comply with legal obligations, and for legitimate business purposes such as audit and platform security. Typical retention periods include:

  • Account information: retained while the account is active and for a defined period thereafter to support recordkeeping and dispute resolution.
  • Technical logs and analytics: retained for operational diagnostics and security for a period consistent with industry practice (for example, up to 12 months), unless longer retention is required by law.

If you request account deletion we will remove or anonymise personal data where retention is not legally required. Some information may remain in backup archives for a limited period.

Security and Account Protection
Measures We Use

We employ a combination of organisational and technical controls to protect personal information:

  • Encryption of data in transit using modern protocols (for example, TLS 1.3).
  • Use of industry-standard certificates issued by recognised providers.
  • Network protection and content delivery services to mitigate distributed denial-of-service events.
  • Web application firewalls and intrusion detection systems configured according to recognised security guidelines.
  • Regular vulnerability assessments and third-party penetration testing.
  • Periodic independent security audits by qualified firms.

Details of specific security vendors and audit schedules are available on request.

Account Access and Password Protection

You are responsible for maintaining the confidentiality of your account credentials. We recommend:

  • Choosing a strong password (minimum length and complexity requirements are enforced during registration).
  • Enabling device-level protections such as biometric login where available.
  • Using unique passwords and not sharing account access.

We support email verification, optional biometric login features on mobile apps, and automated lockouts after suspicious activity to reduce the risk of unauthorised access. Session management includes configurable session time-outs and manual logout options.

Session Management and Login Protection

We provide user controls for session and playtime management, including optional session time-outs and reality checks. Sessions are monitored for anomalous behaviour. If unusual login patterns are detected, we may require additional verification before allowing access to the account to protect users.

Platform Monitoring, Abuse Detection and Fraud Prevention

We monitor platform activity to protect users and the service from abuse. Automated systems and human review detect patterns consistent with account takeover, credential stuffing, automated bots, or other forms of misuse. When abuse is suspected we may restrict account functions temporarily, require identity confirmation, or take other appropriate steps to safeguard accounts and the wider user community.

Use of Anonymised or Aggregated Data

We regularly transform user data into aggregated or anonymised datasets for reporting, research, product development, and security analysis. Aggregated data cannot reasonably be used to identify an individual and is not treated as personal data.

Third-Party Services and Integrations
Categories of Third Parties

We work with a limited set of trusted third parties to deliver and secure our services, including:

  • Hosting and infrastructure providers
  • Content delivery and security providers
  • Customer support and messaging platforms
  • Independent auditors and security testing partners
  • Regulatory and compliance bodies as required

Where we share personal data with third parties, we do so under strict contractual terms that require them to protect the data and use it only as directed by Fatbet Casino.

Responsible Gambling and Support Services

For users who request self-exclusion or other protective measures, we may work with independent support services to register preferences, in accordance with user instructions and applicable requirements. We only share the minimum necessary information to process such requests.

Children and Age Restrictions

Fatbet Casino services are intended for adults only. You must be at least 18 years old (or the legal age in your jurisdiction) to register. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information we will take steps to delete that data in accordance with legal requirements.

Your Rights and Choices

Under applicable data protection laws you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data (subject to legal retention obligations)
  • Request restriction of certain processing activities
  • Object to certain types of processing where applicable
  • Request portability of personal data provided in structured commonly used formats
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below. We will respond within the timeframes required by law. If you are not satisfied with our response you have the right to lodge a complaint with the UK Information Commissioner’s Office or the relevant supervisory authority.

Data Correction or Deletion Requests

To correct or update personal information, sign in to your account and use the profile controls, or contact us. For deletion requests, we will verify your identity before taking action to prevent unauthorised requests. Some data may be retained to the extent necessary for legal or legitimate business reasons, in which case we will explain the retention basis.

Compliance with Applicable Privacy Regulations

Fatbet Casino processes personal data in accordance with applicable laws in the jurisdictions where we operate, including UK data protection legislation. We review our practices regularly to reflect changes in regulation and best practices and maintain records of processing activities as required.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by posting a prominent notice on the platform and, where appropriate, by email to your registered address. Continued use of the platform after notification constitutes acceptance of the updated policy.

Contact Us

If you have questions, requests, or concerns about your personal data or this Privacy Policy, contact our Data Protection Team:

  • Email
  • Postal address: Fatbet Casino (Data Protection), 127 Thorpe Road, Peterborough PE3 6AG, United Kingdom

We aim to respond to all enquiries promptly and to work with users to resolve issues cooperatively.